Contact us
For any question about PreserveAdvisor — a bug, a plan or verdict that looks wrong, trouble signing in, or anything else — email us:
Email: support@preserveadvisor.app
It helps to include:
- the email address you sign in with,
- the method and food you were working on (for example, freeze-dried strawberries or pickled cucumbers),
- where it happened — the iPhone app, the Android app, or Claude, ChatGPT, or Grok — and
- a screenshot if something on screen looks wrong.
Every message is read. We can’t promise a specific reply time, but we do get back to you.
Signing in
PreserveAdvisor has no password. Enter your email and we send an 8-character sign-in code, valid for 15 minutes; entering it signs you in, and creates your account if you’re new. It works the same way in the app and when you connect PreserveAdvisor through Claude, ChatGPT, or Grok.
If a code doesn’t arrive, check your spam folder first. Codes can be used once and expire after 15 minutes — you can request a fresh one at any time.
Deleting your account
You can delete your PreserveAdvisor account and all associated data at any time, directly in the app: open Settings, choose Delete account, and confirm. Deletion is immediate.
You can also request deletion by email — see the Account and data deletion section of our Privacy Policy for the exact steps and what gets deleted.
Using PreserveAdvisor through Claude, ChatGPT, or Grok
PreserveAdvisor connects to Claude, ChatGPT, and Grok, using the same account, batches, and Storage as the app. If you run into trouble connecting or using it there, each page below covers connecting and what to try:
Legal and privacy
See our Privacy Policy and Terms of Service. For questions not answered there, use the contact address above.
Get the app
PreserveAdvisor is on the App Store and Google Play: